dedicated support

 

What if your hosting company requires a bunch experienced tech support engineers who would work exlusively for you ? We have our pool of certified engineers ready to work just as if they are part of your company staff. You can have technical discussions with them, you can create their work schedule, have them work on your support desk just as your local staff would, but on a attractive price.

 

160 hours Plan

 

This features a plan where your dedicated engineer works for you 8 hours a day, 5 days a week. You can plan their work shifts so that you are never short of staff during the night times. Knowing that you can provide all time support to your customers they will be happy to stay with you.

  • 8 hrs * 5 days * 4 weeks
  • White labelled
  • L1, L2 and basic L3 issues
  • Free trial for 10 days
  • 40 mins gauranteed response
  • 6 hr resolution
  • unlimited servers/vpses/domains
  • 175 accounts per server
Plan Sign up
$1300 Per admin

 

24/7 plan

 

This is an ideal solution for hosts who are looking for all day support of your customers. This allieavates your worries regarding any holidays or vacations of your support staff. Our support engineers will be available 24x7 to cater to your customers.

  • 24/7 Support
  • White labelled
  • L1, L2 issues and basic L3
  • Free trial for 10 days
  • 40 mins gauranteed response
  • 6 hr resolution
  • 175 accounts per server
Plan Sign up
$ 1400 Per admin

 

 

How it works